Passionate Support
Ingrained into the heart of every successful home care professional is a sense of passion and commitment to serving the needs of their patients and clients. It is our mission to serve our client companies with that same dedication and passion. We know that when we focus on product and support the sales will follow. In fact, our best marketing representatives have been the thousands of happy customers that we serve every day.
We recognize that home care organizations have individual needs so we provide versatility in our products and unmatched flexibility in creating customized processes and reports. We thrive on designing software to make your job easier!
Our experienced support team works with all levels of users, from the novice to the technical savvy IT professional. Stratis’ executive management team is involved in all aspects of product development, sales, and client support so our clients have access to people at every level within the organization. You will always reach real people with the knowledge and desire to assure your complete satisfaction.
"Visitrax to us means effective, efficient, reliable, dependable, and courteous."Audreya M., Miami FL
“Our staff was trained in a matter of hours not days; when we have questions Visitrax is backed by a responsive office staff that actually takes the call – real live human beings that can answer your questions.”Alan S., Miami FL
“We love this software. We have enjoyed your staff. No matter whom we speak with they have the answers immediately. That is great training. I am so impressed.”Carol B., Overland KS
“Everyone at Stratis is very helpful and friendly.”Meredith M., Cabot PA
“I can’t thank you enough for this wondrous product. My staff, resistant at first, have taken hold of this compact powerhouse you’ve designed and made it work for a fairly large and growing Medicare certified home care company. You need to increase your pricing!”David C., Naples FL
“I just have to let you know how well Visitrax is working for us. We just closed the month and it’s only the 3rd. The reports balance right and look good. It’s wonderful!”Betty P., St. Augustine FL
“We have been using Visitrax for four months and I just want to write and tell you how pleased we are with the product. You were a lifesaver on some after-hours calls!”Jim O., Hobe Sound FL
"Visitrax changed the operations of our office from paper to automation, making us more efficient and competitive. They understand the way Private Duty works and their staff has always been there for us. Visitrax is a user-friendly system and has streamlined our operations. It is a complete package that is fully integrated. With Visitrax, we can capture all information that is needed to run our business, including reports that are already in the system!"Michelle R., Merrit Island FL
Custom Programming
We are unique in the home care software industry because we are willing to customize our products to meet your needs. After reviewing your functional requirements, our experienced design and programming team will provide a fair estimate of the cost and expected delivery date.
Training
Our trainers are available for both first time instruction and refresher courses for new and existing employees. The majority of our training is scheduled in advance and done via webcasts. In addition to our web training courses we have a corporate training facility at our offices in Boca Raton, Florida. If desired and planned in advance, our trainers can also come to your offices for on-site training programs.