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SonetoSmart Client Back-Office Solution using SQL Server 2005

In 2004 we set out to rebuild Visitrax, our legacy home care management system used in over three hundred home care locations.  Starting from the ground up and taking full advantage of the knowledge we had acquired in our first five years of offering solutions to private duty, Medicare certified and staffing agencies, we embarked on project "Soneto".  We wanted Soneto to be web-based, but did not like the feedback we were receiving from experienced software developers and users on the drawbacks of web browser based systems.  Our new system needed both the rich user interface of a traditional client-server system and the availability and ease of deployment of web-based systems.

We decided to build Soneto using Microsoft Smart Client Technology, a sophisticated development paradigm which eliminates the need for running web based applications within a browser such as Internet Explorer (see Microsoft white paper Smart Clients in Business: Expanding the Edges of the Enterprise Network).  By using this state of the art development methodology, we are able to deliver both the rich, responsive user interface of client-server application and the wide scale access of web-based software.

Features and Support

User Features

  • Smart Client design provides speed and a rich user interface not found in web browser-based systems
  • Consistent Microsoft look and feel makes learning Soneto easy
  • Scheduling component similar to Microsoft Outlook with drag-and-drop capability and recurrence patterns
  • Easily customize Soneto by creating unique tabs and fields (text boxes, dates, check boxes & drop-downs)
  • Built-in help and user documentation
  • Login securely to Soneto on any pc with an Internet connection
  • Temporarily work off-line when Internet or network connection fails
  • Control user access with customizable role-based security
  • Mapping options including MapPoint, MapQuest and Google Maps
  • Caregiver credential expirations management
  • Embedded document imaging for easy retrieval of scanned images
  • Telephony interface for caregiver time and attendance
  • Flexible bill and pay rate lookup process with overrides or fixed rate charts
  • Extensive multiple payer billing capabilities (ex: Split, Copay, and Daily Benefit)
  • Full remittance posting and accounts receivable management

Technical Features

  • HIPAA compliant security and billing formats
  • Localizable to accommodate international language, currency and date formats
  • Simple installation and automatic version control using Microsoft ClickOnce deployment
  • Supports both In-house and hosted deployment models
  • Database synchronization allows for a local copy of your database for continued operations when the Internet is unavailable
  • Disconnected model provides for scalability and stability
  • SQL Server 2005 database; Microsoft .NET framework